1) Making an Offer
On listings with offers enabled, click the Make an Offer button under the price.
Picture: Screenshot of the listing page with the “Make an Offer” button circled in red.
This opens the offer window. You’ll see:
Current price
Suggested discounts (3%, 5%, 10%)
A text box to enter your own offer
Choose a suggested discount or type a number. Then click Send offer.
Picture: Offer modal open with dollar amounts and “Send offer” button highlighted.
Once sent, you'll see Offer sent successfully!
Your offer appears in chat with a note saying it’s awaiting the seller’s response.
Picture: Chat window showing the submitted offer and “Awaiting seller response”.
Offers expire after 24 hours if not accepted or countered.
2) What happens next
If the seller accepts, you’ll get a Redemption Code valid for 48 hours to check out.
Picture: Redemption code offer box with the code clearly visible.
If the seller declines, it will show as Declined, optionally with a message.
Picture: Decline modal with “Confirm Decline” button circled.
If they counter, you’ll receive their new offer with buttons to Accept, Decline, or Counter again.
Picture: Offer card with all three options shown (Accept, Decline, Counter).
3) Sending another offer
You can only have one active offer per listing per person. If a seller declines or counters, you can reply with a new offer. Once accepted, offers are locked until checkout or expiration.
Key Notes
Offers can’t be canceled once sent
Buyers and sellers both see offers in the message thread
Offers expire in 24 hours unless accepted or updated
Redemption codes last 48 hours from acceptance