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Shipping & Packaging

This is your baseline for packing camera gear safely, choosing services, and keeping yourself covered in case something goes wrong.

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Written by Conrad Thompson-Wainer
Updated over a month ago

Core rules

  • Ship with a carrier label purchased via Reflexed, within 3 business days, to the exact address on the order. These are required for eligibility under Reflexed Seller Protection. For camera bodies or lenses priced ≥ $750, use signature confirmation and keep packing photos.

  • Carriers charge by the higher of actual weight or dimensional (DIM) weight. As a rule of thumb, UPS/FedEx use a 139 divisor; USPS commonly uses 166 when volume > 1 cubic foot. Smaller, denser boxes reduce cost.


Packing standards that prevent damage

Follow industry packaging guidance; it’s what carriers expect when they assess damage claims.

Box & cushioning

  • Use a new, rigid corrugated box (no crushed corners) with all old labels removed.

  • Wrap items separately; immobilize contents so nothing can collide.

  • Maintain ~2″ clearance on all sides with dense padding (bubble, foam).

  • Consider double-boxing for heavy or fragile pieces.

Evidence to keep

  • Photos of: the item wrapped and cushioned, the boxed interior before sealing, and the sealed box with label. These are required if you ever need support under Seller Protection.

Tape & label

  • H-pattern tape on all openings; label flat and scannable—don’t cover barcodes with glossy tape.


Camera-specific checklists

Camera bodies (digital or film)

  • Body cap on; LCD protected with a thin foam/microfiber.

  • Two layers of large-cell bubble; center in box with 2″ clearance.

  • Batteries installed in body or packed in protective sleeves (never ship swollen/damaged cells).

  • Include charger, strap, and small parts bagged so they can’t roam.

Lenses

  • Front + rear caps on (hood installed face-down is a bonus bumper).

  • Protect filter threads; glass should never touch box walls.

  • Add close-fit wrap around the barrel to prevent shifting.

Kits & bundles

  • Wrap each item individually and separate with dividers; double-box for weight >6 lb or value ≥ $750.

Accessories

  • Cap/cover exposed pins/contacts; coil and secure cables; bag small accessories.


Lithium batteries (high-level)

  • Ship only undamaged cells and packs.

  • Follow current IATA lithium battery guidance and your carrier’s rules (marking, limits, documentation). For USPS air transport, Pub 52 sets what is mailable and how; staff will ask if a parcel contains lithium batteries. When in doubt, use ground services and original protective covers.


Tracking, signature, insurance

  • Upload valid tracking and keep the drop-off receipt.

  • Use signature confirmation on bodies/lenses at $750+; add insurance to cover full sale value.


International shipping notes

  • Customs, duties, and import VAT are usually buyer-paid unless your checkout explicitly shows them prepaid.

  • Expect longer transit and occasional inspections; pack for repeated handling and retain all evidence (photos, tracking milestones).

  • Some battery configurations and hazmat items are restricted or prohibited cross-border—verify before you ship.


Quick pre-ship checklist

  • Correct recipient address.

  • Box sized for minimal DIM weight; dense internal padding; items immobilized.

  • Photos taken: packed item, interior before seal, sealed box with label.

  • Tracking uploaded; signature set for $750+ bodies/lenses.

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